Community Life Receptionist, Per Diem
NewBridge on the Charles, part of Hebrew SeniorLife
Receives and redirects all general in-coming calls to NewBridge on the Charles.
Warmly greets all guests, residents and colleagues entering and leaving the building
Graciously receives complaints and concerns. Acts to correct issues by making requests of others.
Immediately reports any safety concerns to the Security department. Works within the established safety guidelines; actively promotes safety within NewBridge. Responds and assists during fire alarms.
Reports housekeeping requests to the housekeeping department.
Handles special projects, including the creation and/or maintenance of spreadsheets, lists, and databases, and conducts research as requested.
Maintains a professional approach to all issues at all times.
Works closely with the concierge to arrange services as necessary.
Follow through on all requests to ensure that they are completed in a timely manner.
Maintain a clean and neat work area.
Assist in the sorting and distribution of mail.
Welcome and assist overnight guests using the President’s Guest House.
Post charges to guests’ folios as necessary (such as postage or faxes).
Handle all equipment and tools properly.
Follow the rules as set by the NBOC Employee Handbook.
Partake in other duties and responsibilities as assigned.
Candidate pre-requisite requirements include:
High School Diploma.
Previous concierge/receptionist experience preferred.
Computer literacy; experience with Windows, Word, Power Point, and Excel.
Pride in properly completing tasks.
A pleasant approach to working with others.
Proper appearance and hygiene as set by your manager and the employee handbook.
Experience in working with a diverse population.
Knowledge on handling and resolving requests and concerns.
Together, our 2500 employees represent an unparalleled combination of experience, optimism, vision, and determination. They believe that all people are empowered to think, dream, and achieve goals at all phases of life – during their careers and beyond.
Hebrew SeniorLife is the largest provider of elder care in the Boston metropolitan area. Founded in 1903, Hebrew SeniorLife is an affiliate of Harvard Medical School and a nonprofit, non-sectarian organization devoted to innovative gerontology and geriatric research, senior health care, long-term nursing home care, and Greater Boston senior housing communities that improve the lives of older adults. From independent living to assisted living, Hebrew SeniorLife provides retirement communities in Massachusetts that are designed to help older adults live healthy independent lives.